30-day money back guarantee
Not satisfied? No problem! You can always return or exchange. We offer a 30-day return or exchange policy if you are not satisfied with your order for any reason.
Frequently Asked Questions
Not satisfied with your order? Before opening a dispute in your PayPal account, please contact us via info@wilson-mode.com
Write "DISPUTE" as the subject and let us know what the issue is.
These emails are handled with top priority and will resolve your problem faster than opening a dispute in the PayPal portal!
In 99% of cases, orders are delivered within the expected timeframe. Unfortunately, delays can occur during the shipping process.
You can inquire about the status via email with our customer service team. Please provide your order number and send the email from the same address you used when placing the order.
Before opening a dispute in your PayPal account, please contact us at info@wilson-mode.com with the subject line "DISPUTE".
These emails are treated with top priority and will resolve your issue faster than submitting a complaint through the PayPal portal!
You can track your package using the 6- or 7-digit order number (#xxxxx) and your email address.