- Once an order is placed, we require 1 - 3 working days to process the order. During the week, it takes one working day, but if you order on Friday evening or over the weekend, it may take slightly longer.

- Once your order is processed, it will be shipped, with delivery taking on average 5-12 working days.

We aim to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service. Below, we explain how your order is processed and delivered.

Placing an Order
The ordering process at Salora-London is as simple as possible. First, you need to go to the product page and add the desired product to your shopping cart. Click on the "Add to Cart" button to do so.

It's important here to check if you've selected the correct variants. If everything is in order, click on the "Proceed to Checkout" box. On the information page, you'll need to fill in the correct address details. Ensure all information is accurate. Once these details are correctly filled in, you can click on the "Continue to Shipping" button.

On the "Shipping" page, you have the option to review the entered address details. It's also noted here that each shipment is entirely free. As a token of appreciation for our customers, we always cover the shipping and delivery costs. You can proceed now by clicking on the "Continue to Payment" box.

At the payment options, you have a choice of different payment methods. On www.salora-london.com, all payment options are SSL encrypted, ensuring you always have a secure payment environment.

Once you've selected the correct payment method, click on the "Complete Order" box, which will lead you to the payment method you've chosen. Follow the instructions on this page to complete your order. In the unlikely event that you encounter any issues with your order, you can contact us at any time.

Shipping Costs

We cover the shipping costs for every order. All our products are delivered to your door 100% free of charge. There's also no minimum order quantity required.

Shipping Your Order
Have you found the perfect look or accessory on our website? Then you'll naturally want to enjoy it as soon as possible! That's why we ensure your order is processed and shipped as quickly as possible.